Diagnostic Engineer

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Diagnostic Engineer to join our Research and Development Department. This position plays a key role in developing and executing diagnostic testing programs that ensure quality production of advanced server and computing platforms. Once part of the team, you will be responsible for a wide range of development, validation, and troubleshooting activities in a production environment and have the opportunity to apply critical thinking skills to advance your career in Smart Manufacturing.

The Diagnostic Engineer will collaborate with internal manufacturing test engineering teams, customers, and global Foxconn partners to create, validate, and maintain diagnostic tool suites that improve test coverage, drive efficiency, and support product quality goals.

Job Responsibilities

• Design, develop, validate, and implement service tool applications and diagnostic programs for production and service use.

• Collaborate with the manufacturing test engineering team to create test plans based on system hardware design and deployment requirements.

• Develop and maintain diagnostic programs in partnership with other Foxconn engineering teams and global stakeholders.

• Troubleshoot and resolve customer-reported diagnostic issues, driving timely resolution through cross-functional collaboration.

• Manage program development cycles, version control, and ongoing maintenance of diagnostic tools.

• Establish and track KPI metrics to monitor diagnostic performance and support failure analysis initiatives.

• Maintain relationships with vendors and suppliers supporting diagnostic tools, fixtures, and hardware components.

• Identify customer needs and potential technical or process improvement opportunities.

• Perform planned maintenance, software updates, and equipment modifications to meet quality and schedule standards.

• Execute corrective maintenance with support from remote or onsite engineering teams as required.

• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Engineering (Electrical, Computer, or related field) required.

• Strong proficiency with Linux environments, including Python and Bash shell scripting.

• Solid understanding of server hardware architecture, including component interfaces and communication protocols.

• Experience in diagnostic program development, validation, or maintenance for electronics or computing systems preferred.

• Excellent analytical, debugging, and problem-solving skills.

• Strong collaboration and communication skills; able to work effectively across teams and departments.

• Highly organized with strong attention to detail and ability to manage multiple priorities in a dynamic environment.

• Must be able to sit or stand for extended periods in a lab or production environment.

Reasons You Should Work for Us

• Comprehensive benefits package including medical, dental, and vision insurance coverage.

• Basic life insurance and short-term disability coverage provided by employer.

• Supplemental life insurance and long-term disability coverage options available.

• 401K with employer contribution.

• Personal, Vacation, and Holiday paid time off for all full-time employees.

• Onsite Aurora Health & Wellness Center available for all employees.

• Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

About FII USA, Inc., a Foxconn Technology Group Company

FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.

FII USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.